Coltman, Tim

Overview

Tim is a Professor at the University of Wollongong. He has a PhD in strategic management from the Australian Graduate School of Management (AGSM) and is currently engaged in pioneer supply chain management research where he has raised over $4.6 million in supported research from the ARC and companies such as DHL, BlueScope Steel and Ports Australia. Tim has published in leading journals such as J. of Operations Management, California Management Review, J. of Business Research, J. of Information Technology, Interfaces, J. of Supply Chain Management, J. of Business Logistics, J. of Strategic Information Systems and European J. of Information Systems. Previously, he has completed research projects for organizations such as the DHL, BlueScope Steel, Port Kembla Port Corporation, SAS Institute, SAP, Fairfax Business Research, Kimberly Clark and MIS magazine. Tim has more than 15 years experience in industry, having worked as a senior project manager within private consultancy, government and higher education.

Top Publications

Year	Title
2013	Modeling the operational capabilities for customized and commoditized services Published in Journal of Operations Management
2008	Formative versus reflective measurement models: two applications of formative measurement Published in Journal of Business Research
2011	Customer relationship management and firm performance Published in Journal of Information Technology
2011	What drives the choice of a third-party logistics provider? Published in Journal of Supply Chain Management
2007	E-Business Strategy and Firm Performance: A Latent Class Assessment of the Drivers and Impediments to Success Published in Journal of Information Technology
2007	Why Build a Customer Relationship Management Capability? Published in Journal of Strategic Information Systems
2015	Strategic IT alignment: twenty-five years on Published in Journal of Information Technology

Research Overview

Tim's research interests are Business Strategy & Performance, Innovation Management, Supply Chain Management, Technology Alignment.

Available as Research Supervisor

Selected Publications

Journal Article

Year	Title
2022	Conditional paths to business unit agility: corporate IT platforms and the moderating role of business unit IT autonomy Published In European Journal of Information Systems
2020	Containing the Not-Invented-Here Syndrome in external knowledge absorption and open innovation: The role of indirect countermeasures Published In Research Policy
2020	Information technology and the search for organizational agility: A systematic review with future research possibilities Published In Journal of Strategic Information Systems
2020	Aligning the IT portfolio with business strategy: Evidence for complementarity of corporate and business unit alignment Published In Journal of Strategic Information Systems
2019	Containing the Not-Invented-Here Syndrome in external knowledge absorption and open innovation: The role of indirect countermeasures Published In Research Policy
2019	Information technology and the search for organizational agility: A systematic review with future research possibilities Published In Journal of Strategic Information Systems
2018	Managing the Network of Supply and Demand at AGL Energy Published In Council of Supply Chain Management Professionals Cases
2018	The role of IT application orchestration capability in improving agility and performance Published In Journal of Strategic Information Systems
2016	"Curing the Not-Invented-Here Syndrome: Symptoms, Consequences, and Therapies" Published In Academy of Management Proceedings
2016	Business process and information technology alignment: construct conceptualization, empirical illustration, and directions for future research Published In Journal of the Association of Information Systems
2016	Four steps to realizing business value from digital data streams Published In MIS Quarterly Executive: a research journal dedicated to improving practice
2016	Performance Metric Evaluation and Selection in Supply Chains: An Operating Policy Perspective Published In Academy of Management Proceedings
2016	Technological innovation in the maritime industry: The case of remote pilotage and enhanced navigational assistance Published In Journal of Navigation
2016	The moderating impact of temporal separation on the association between intention and physical activity: a meta-analysis Published In Psychology, Health and Medicine
2015	Do satisfied tourists really intend to come back? Three concerns with empirical studies of the link between satisfaction and behavioral intention Published In Journal of Travel Research
2015	Guest editorial: information technology-enabled supply chain management Published In Production Planning and Control
2015	Strategic IT alignment: twenty-five years on Published In Journal of Information Technology
2015	The Impact of Goal Difficulty on Disruptive Innovation in Highly Reliable Organizations Published In Academy of Management Proceedings
2015	The Theory of Planned Behaviour and dietary patterns: a systematic review and meta-analysis Published In Preventive Medicine
2015	The theory of planned behaviour and discrete food choices: a systematic review and meta-analysis Published In International Journal of Behavioral Nutrition and Physical Activity
2014	Performance Metric Utility in a Make-to-Forecast Process Industry Supply Chain (WITHDRAWN) Published In Academy of Management Proceedings
2013	Modeling the operational capabilities for customized and commoditized services Published In Journal of Operations Management
2012	Designing IS service strategy: an information acceleration approach Published In European Journal of Information Systems
2012	Strategic IT Alignment: An Evaluation and Process-Oriented Reconceptualization of the Construct Published In Academy of Management Proceedings
2012	Unpacking the Dynamic Managerial Capability to Sense and Seize Published In Academy of Management Proceedings
2011	Best–worst scaling approach to predict customer choice for 3PL services Published In Journal of Business Logistics
2011	Customer relationship management and firm performance Published In Journal of Information Technology
2011	Informing implementers of lean strategy in process industries – the central role of schedulers Published In Issues in Informing Science and Information Technology
2011	What drives the choice of a third-party logistics provider? Published In Journal of Supply Chain Management
2010	Realigning service operations strategy at DHL express Published In Interfaces
2010	Unpacking the RFID investment decision Published In Proceedings of the Institute of Electrical and Electronics Engineers (IEEE)
2009	Supply chain contract evolution Published In European Management Journal
2008	Color as a Source of Brand Differentiation: Can it be Defended? Published In Journal of the Academy of Marketing Science
2008	Formative versus reflective measurement models: two applications of formative measurement Published In Journal of Business Research
2008	In pursuit of a sustainable supply chain: insights from Westpac Banking Corporation Published In Supply Chain Management
2008	Price and demand: what do 3PL customers really want? Published In Australasian Freight Logistics
2008	RFID and supply chain management: introduction to the special issue Published In Journal of Theoretical and Applied Electronic Commerce Research
2008	The Value of Managerial Beliefs in Turbulent Environments: Managerial Orientation and E-Business Advantage Published In Journal of Strategy and Management
2007	Can Superior CRM Capabilities Improve Performance in Banking Published In Journal of Financial Services Marketing
2007	E-Business Strategy and Firm Performance: A Latent Class Assessment of the Drivers and Impediments to Success Published In Journal of Information Technology
2007	E-CRM and managerial discretion Published In International Journal of e-Business Research
2007	Why Build a Customer Relationship Management Capability? Published In Journal of Strategic Information Systems

Book

Year	Title
2009	RFID adoption issues: analysis of organizational benefits & risks

Chapter

Year	Title
2018	Information Technology and Strategy Published In The Palgrave Encyclopedia of Strategic Management Publisher Palgrave Macmillan UK
2016	Information Technology and Strategy Published In The Palgrave Encyclopedia of Strategic Management Publisher Palgrave Macmillan UK
2015	information technology and strategy Published In The Palgrave Encyclopedia of Strategic Management Publisher Palgrave Macmillan
2009	E-CRM and Managerial Discretion Published In Electronic Business Publisher IGI Global
2009	Executive Judgement in E-Business Strategy Published In Encyclopedia of Information Science and Technology, Second Edition Publisher IGI Global
2009	Managerial discretion and E-CRM performance Published In Emergent strategies for e-business processes, services, and implications: advancing corporate frameworks
2008	E-CRM and Managerial Discretion Published In Electronic Government Publisher IGI Global

Conference Paper

Year	Title
2020	Digital infrastructure, business unit competitiveness, and firm performance growth: The moderating effects of business unit IT autonomy Published In Proceedings of the Annual Hawaii International Conference on System Sciences
2018	Corporate knows best (maybe): The impact of global versus local IT capabilities on business unit agility Published In Proceedings of the Annual Hawaii International Conference on System Sciences
2018	The complementarity of corporate IT Alignment and Business Unit IT alignment: An analysis of their joint effects on business unit performance Published In Proceedings of the Annual Hawaii International Conference on System Sciences
2016	Realizing value from business analytics platforms: The effects of managerial search and agility of resource allocation processes Published In 37th International Conference on Information Systems, ICIS 2016
2015	The effects of IT application orchestration capability on performance Published In 2015 International Conference on Information Systems: Exploring the Information Frontier
2014	Reorienting the information systems function to support increasing levels of business service Published In International Conference on Information Systems
2013	On the conceptualization of strategic information technology alignment: development and validation of a multidimensional construct Published In Proceedings of the 24th Australasian Conference on Information Systems: Transforming the Future
2012	Strategic IT alignment: an evaluation and process-level reconceptualization of the construct Published In Academy of Management Annual Meeting: The Informal Economy
2011	Managing the Transition from Product to Service Innovation: Exploring the cross-disciplinary foundations of the S-D logic Published In ANZMAC Workshop & Auckland Business School Workshop
2011	Reconsidering the dimensions of business-IT alignment Published In 2012 45th Hawaii International Conference on System Sciences, HICSS 2012
2010	Bridging micro and macro through experimental information acceleration Published In 30th Annual Strategic Management Society International Conference
2010	Designing Service Arthitecture:Exploitation and Exploration with Operational Capabilities Published In Dare to Care Academy of Management
2009	Optimal supply chain strategy: a process manufacturing industry perspective Published In 20th Annual Production and Operations Management Society (POMS) Conference
2009	The role of individual emotions and motives in production scheduling Published In Australian and New Zealand Academy of Management Conference
2009	Towards an integrated model of service delivery and manufacturing supply chain strategy: a steel industry case study Published In 2009 CSCMP Educators Conference
2009	Unpacking the ERP investment decision: an empirical assessment of the benefits and risks Published In 17th European Conference on Information Systems, ECIS 2009
2008	RFID-enabled warehouse optimization: lessons from early adopters in the 3PL industry Published In International Conference on Information Systems
2008	What Drives Logistics Provider Selection: a Two Country Comparison Published In Academy of International Business
2007	A Market Utility Approach to Service Operations Management Published In Australian and New Zealand Academy of Management Conference
2007	Alignment of buyer and supplier expectations in the transportation and logistics service industry Published In Thirty-Sixth Annual Supply Chain Management Educators Conference
2007	Designing 3PL services using a market-utility approach Published In Australian and New Zealand Academy of Management Conference
2007	Do Suppliers of Third Party Logistics Understand their Customers? Published In Australia and New Zealand Marketing Academy Conference
2007	Economic gardening in Australia: measuring attitude to growth Published In Australian and New Zealand Academy of Management Conference
2007	Embracing a service-dominant logic within the supply chain Published In Australian and New Zealand Academy of Management Conference
2007	Which logistic service provider attributes are most and least important? Published In 12th International Conference on Manufacturing & Service Operations Management (MSOM)

Investigator On

Year	Title
2013 - 2017	Technology and Innovation Management in High Risk Situations Awarded by: Australian Research Council (ARC) Funding Scheme: Linkage Projects
2013	Do intentions predict health-related behaviours? Implications of method bias for the design of public health promotion programs Awarded by: Australian Research Council (ARC) Funding Scheme: Discovery Projects
2013	The Australian Steel Manufacturing Research Hub Awarded by: Australian Research Council (ARC) Funding Scheme: Industrial Transformation Research Hubs
2010 - 2012	Modelling IT Alignment in Multi-Business Service Organisations Awarded by: Australian Research Council (ARC) Funding Scheme: Discovery Projects
2011	Developing a systematic approach to product and service innovation Awarded by: NSW Government Funding Scheme: NSW Technology Vouchers (Techvouchers) Program Connectors Funds

Education And Training

Ph.D. in Strategic Management, Australian Graduate School of Management (AGSM)

Full Name

Prof. Tim Coltman

Mailing Address

School of Management, Operations and Management, UOW

Northfields Ave

Wollongong

NSW

2522

Australia

Top Publications

Year	Title
2013	Modeling the operational capabilities for customized and commoditized services Published in Journal of Operations Management
2008	Formative versus reflective measurement models: two applications of formative measurement Published in Journal of Business Research
2011	Customer relationship management and firm performance Published in Journal of Information Technology
2011	What drives the choice of a third-party logistics provider? Published in Journal of Supply Chain Management
2007	E-Business Strategy and Firm Performance: A Latent Class Assessment of the Drivers and Impediments to Success Published in Journal of Information Technology
2007	Why Build a Customer Relationship Management Capability? Published in Journal of Strategic Information Systems
2015	Strategic IT alignment: twenty-five years on Published in Journal of Information Technology

Research Overview

Tim's research interests are Business Strategy & Performance, Innovation Management, Supply Chain Management, Technology Alignment.

Selected Publications

Journal Article

Year	Title
2022	Conditional paths to business unit agility: corporate IT platforms and the moderating role of business unit IT autonomy Published In European Journal of Information Systems
2020	Containing the Not-Invented-Here Syndrome in external knowledge absorption and open innovation: The role of indirect countermeasures Published In Research Policy
2020	Information technology and the search for organizational agility: A systematic review with future research possibilities Published In Journal of Strategic Information Systems
2020	Aligning the IT portfolio with business strategy: Evidence for complementarity of corporate and business unit alignment Published In Journal of Strategic Information Systems
2019	Containing the Not-Invented-Here Syndrome in external knowledge absorption and open innovation: The role of indirect countermeasures Published In Research Policy
2019	Information technology and the search for organizational agility: A systematic review with future research possibilities Published In Journal of Strategic Information Systems
2018	Managing the Network of Supply and Demand at AGL Energy Published In Council of Supply Chain Management Professionals Cases
2018	The role of IT application orchestration capability in improving agility and performance Published In Journal of Strategic Information Systems
2016	"Curing the Not-Invented-Here Syndrome: Symptoms, Consequences, and Therapies" Published In Academy of Management Proceedings
2016	Business process and information technology alignment: construct conceptualization, empirical illustration, and directions for future research Published In Journal of the Association of Information Systems
2016	Four steps to realizing business value from digital data streams Published In MIS Quarterly Executive: a research journal dedicated to improving practice
2016	Performance Metric Evaluation and Selection in Supply Chains: An Operating Policy Perspective Published In Academy of Management Proceedings
2016	Technological innovation in the maritime industry: The case of remote pilotage and enhanced navigational assistance Published In Journal of Navigation
2016	The moderating impact of temporal separation on the association between intention and physical activity: a meta-analysis Published In Psychology, Health and Medicine
2015	Do satisfied tourists really intend to come back? Three concerns with empirical studies of the link between satisfaction and behavioral intention Published In Journal of Travel Research
2015	Guest editorial: information technology-enabled supply chain management Published In Production Planning and Control
2015	Strategic IT alignment: twenty-five years on Published In Journal of Information Technology
2015	The Impact of Goal Difficulty on Disruptive Innovation in Highly Reliable Organizations Published In Academy of Management Proceedings
2015	The Theory of Planned Behaviour and dietary patterns: a systematic review and meta-analysis Published In Preventive Medicine
2015	The theory of planned behaviour and discrete food choices: a systematic review and meta-analysis Published In International Journal of Behavioral Nutrition and Physical Activity
2014	Performance Metric Utility in a Make-to-Forecast Process Industry Supply Chain (WITHDRAWN) Published In Academy of Management Proceedings
2013	Modeling the operational capabilities for customized and commoditized services Published In Journal of Operations Management
2012	Designing IS service strategy: an information acceleration approach Published In European Journal of Information Systems
2012	Strategic IT Alignment: An Evaluation and Process-Oriented Reconceptualization of the Construct Published In Academy of Management Proceedings
2012	Unpacking the Dynamic Managerial Capability to Sense and Seize Published In Academy of Management Proceedings
2011	Best–worst scaling approach to predict customer choice for 3PL services Published In Journal of Business Logistics
2011	Customer relationship management and firm performance Published In Journal of Information Technology
2011	Informing implementers of lean strategy in process industries – the central role of schedulers Published In Issues in Informing Science and Information Technology
2011	What drives the choice of a third-party logistics provider? Published In Journal of Supply Chain Management
2010	Realigning service operations strategy at DHL express Published In Interfaces
2010	Unpacking the RFID investment decision Published In Proceedings of the Institute of Electrical and Electronics Engineers (IEEE)
2009	Supply chain contract evolution Published In European Management Journal
2008	Color as a Source of Brand Differentiation: Can it be Defended? Published In Journal of the Academy of Marketing Science
2008	Formative versus reflective measurement models: two applications of formative measurement Published In Journal of Business Research
2008	In pursuit of a sustainable supply chain: insights from Westpac Banking Corporation Published In Supply Chain Management
2008	Price and demand: what do 3PL customers really want? Published In Australasian Freight Logistics
2008	RFID and supply chain management: introduction to the special issue Published In Journal of Theoretical and Applied Electronic Commerce Research
2008	The Value of Managerial Beliefs in Turbulent Environments: Managerial Orientation and E-Business Advantage Published In Journal of Strategy and Management
2007	Can Superior CRM Capabilities Improve Performance in Banking Published In Journal of Financial Services Marketing
2007	E-Business Strategy and Firm Performance: A Latent Class Assessment of the Drivers and Impediments to Success Published In Journal of Information Technology
2007	E-CRM and managerial discretion Published In International Journal of e-Business Research
2007	Why Build a Customer Relationship Management Capability? Published In Journal of Strategic Information Systems

Book

Year	Title
2009	RFID adoption issues: analysis of organizational benefits & risks

Chapter

Year	Title
2018	Information Technology and Strategy Published In The Palgrave Encyclopedia of Strategic Management Publisher Palgrave Macmillan UK
2016	Information Technology and Strategy Published In The Palgrave Encyclopedia of Strategic Management Publisher Palgrave Macmillan UK
2015	information technology and strategy Published In The Palgrave Encyclopedia of Strategic Management Publisher Palgrave Macmillan
2009	E-CRM and Managerial Discretion Published In Electronic Business Publisher IGI Global
2009	Executive Judgement in E-Business Strategy Published In Encyclopedia of Information Science and Technology, Second Edition Publisher IGI Global
2009	Managerial discretion and E-CRM performance Published In Emergent strategies for e-business processes, services, and implications: advancing corporate frameworks
2008	E-CRM and Managerial Discretion Published In Electronic Government Publisher IGI Global

Conference Paper

Year	Title
2020	Digital infrastructure, business unit competitiveness, and firm performance growth: The moderating effects of business unit IT autonomy Published In Proceedings of the Annual Hawaii International Conference on System Sciences
2018	Corporate knows best (maybe): The impact of global versus local IT capabilities on business unit agility Published In Proceedings of the Annual Hawaii International Conference on System Sciences
2018	The complementarity of corporate IT Alignment and Business Unit IT alignment: An analysis of their joint effects on business unit performance Published In Proceedings of the Annual Hawaii International Conference on System Sciences
2016	Realizing value from business analytics platforms: The effects of managerial search and agility of resource allocation processes Published In 37th International Conference on Information Systems, ICIS 2016
2015	The effects of IT application orchestration capability on performance Published In 2015 International Conference on Information Systems: Exploring the Information Frontier
2014	Reorienting the information systems function to support increasing levels of business service Published In International Conference on Information Systems
2013	On the conceptualization of strategic information technology alignment: development and validation of a multidimensional construct Published In Proceedings of the 24th Australasian Conference on Information Systems: Transforming the Future
2012	Strategic IT alignment: an evaluation and process-level reconceptualization of the construct Published In Academy of Management Annual Meeting: The Informal Economy
2011	Managing the Transition from Product to Service Innovation: Exploring the cross-disciplinary foundations of the S-D logic Published In ANZMAC Workshop & Auckland Business School Workshop
2011	Reconsidering the dimensions of business-IT alignment Published In 2012 45th Hawaii International Conference on System Sciences, HICSS 2012
2010	Bridging micro and macro through experimental information acceleration Published In 30th Annual Strategic Management Society International Conference
2010	Designing Service Arthitecture:Exploitation and Exploration with Operational Capabilities Published In Dare to Care Academy of Management
2009	Optimal supply chain strategy: a process manufacturing industry perspective Published In 20th Annual Production and Operations Management Society (POMS) Conference
2009	The role of individual emotions and motives in production scheduling Published In Australian and New Zealand Academy of Management Conference
2009	Towards an integrated model of service delivery and manufacturing supply chain strategy: a steel industry case study Published In 2009 CSCMP Educators Conference
2009	Unpacking the ERP investment decision: an empirical assessment of the benefits and risks Published In 17th European Conference on Information Systems, ECIS 2009
2008	RFID-enabled warehouse optimization: lessons from early adopters in the 3PL industry Published In International Conference on Information Systems
2008	What Drives Logistics Provider Selection: a Two Country Comparison Published In Academy of International Business
2007	A Market Utility Approach to Service Operations Management Published In Australian and New Zealand Academy of Management Conference
2007	Alignment of buyer and supplier expectations in the transportation and logistics service industry Published In Thirty-Sixth Annual Supply Chain Management Educators Conference
2007	Designing 3PL services using a market-utility approach Published In Australian and New Zealand Academy of Management Conference
2007	Do Suppliers of Third Party Logistics Understand their Customers? Published In Australia and New Zealand Marketing Academy Conference
2007	Economic gardening in Australia: measuring attitude to growth Published In Australian and New Zealand Academy of Management Conference
2007	Embracing a service-dominant logic within the supply chain Published In Australian and New Zealand Academy of Management Conference
2007	Which logistic service provider attributes are most and least important? Published In 12th International Conference on Manufacturing & Service Operations Management (MSOM)

Investigator On

Year	Title
2013 - 2017	Technology and Innovation Management in High Risk Situations Awarded by: Australian Research Council (ARC) Funding Scheme: Linkage Projects
2013	Do intentions predict health-related behaviours? Implications of method bias for the design of public health promotion programs Awarded by: Australian Research Council (ARC) Funding Scheme: Discovery Projects
2013	The Australian Steel Manufacturing Research Hub Awarded by: Australian Research Council (ARC) Funding Scheme: Industrial Transformation Research Hubs
2010 - 2012	Modelling IT Alignment in Multi-Business Service Organisations Awarded by: Australian Research Council (ARC) Funding Scheme: Discovery Projects
2011	Developing a systematic approach to product and service innovation Awarded by: NSW Government Funding Scheme: NSW Technology Vouchers (Techvouchers) Program Connectors Funds

Education And Training

Ph.D. in Strategic Management, Australian Graduate School of Management (AGSM)

Full Name

Prof. Tim Coltman

Mailing Address

School of Management, Operations and Management, UOW

Northfields Ave

Wollongong

NSW

2522

Australia

Geographic Location

Wollongong, NSW, Australia

Located In Facility

40.101

Orcid Id

http://orcid.org/0000-0001-7136-9559 (pending confirmation)

Overview

Overview

Top Publications

Research Overview

Available as Research Supervisor

Publications

Selected Publications

Journal Article

Book

Chapter

Conference Paper

Funding

Investigator On

Background

Education And Training

Contact

Full Name

Mailing Address

Geographic Location

Located In Facility

Identity

Orcid Id

Overview

Top Publications

Research Overview

Publications

Selected Publications

Journal Article

Book

Chapter

Conference Paper

Funding

Investigator On

Background

Education And Training

Contact

Full Name

Mailing Address

Geographic Location

Located In Facility

Identity

Orcid Id

Visualisations