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Longitudinal evaluation of a programme for safety culture change in a mental health service

Journal Article


Abstract


  • Aim: To evaluate whether a two-part culture improvement programme aimed at nurses in clinical and managerial positions in an inpatient mental health service was associated with culture change, and safety-related behaviour and knowledge improvements. Background: Due to serious failings in the delivery of physiological care to mentally disordered inpatients, it was deemed important that interventions be applied to improve service culture. Methods: A pre-test and post-test study was conducted to evaluate change associated with a mandated intervention aimed at culture change. Nurses in clinical and managerial positions at all levels attended relevant sessions. All were invited to participate in evaluation measures. Results: N��=��241 nurses participated in the evaluation (n��=��137 and n��=��104, pre-test and post-test, respectively). There was a small but significant change in organisational culture indicating greater adhocracy and less clan culture in the second survey period and a small decline in reported safety behaviour. Measures of safety culture, knowledge and emergency-related educational satisfaction were unchanged. Conclusion: Only a small change in measured culture was associated with the programme. Implications for Nursing Management: Attempts to evaluate culture change need to align anticipated outcomes with appropriate outcome measures. A mandated programme of culture change had little tangible effect on the outcomes measured.

Publication Date


  • 2021

Citation


  • Dickens, G. L., Salamonson, Y., Johnson, A., Ramjan, L., Steel, K., Taylor, M., & Everett, B. (2021). Longitudinal evaluation of a programme for safety culture change in a mental health service. Journal of Nursing Management, 29(4), 690-698. doi:10.1111/jonm.13205

Scopus Eid


  • 2-s2.0-85096662026

Start Page


  • 690

End Page


  • 698

Volume


  • 29

Issue


  • 4

Place Of Publication


Abstract


  • Aim: To evaluate whether a two-part culture improvement programme aimed at nurses in clinical and managerial positions in an inpatient mental health service was associated with culture change, and safety-related behaviour and knowledge improvements. Background: Due to serious failings in the delivery of physiological care to mentally disordered inpatients, it was deemed important that interventions be applied to improve service culture. Methods: A pre-test and post-test study was conducted to evaluate change associated with a mandated intervention aimed at culture change. Nurses in clinical and managerial positions at all levels attended relevant sessions. All were invited to participate in evaluation measures. Results: N��=��241 nurses participated in the evaluation (n��=��137 and n��=��104, pre-test and post-test, respectively). There was a small but significant change in organisational culture indicating greater adhocracy and less clan culture in the second survey period and a small decline in reported safety behaviour. Measures of safety culture, knowledge and emergency-related educational satisfaction were unchanged. Conclusion: Only a small change in measured culture was associated with the programme. Implications for Nursing Management: Attempts to evaluate culture change need to align anticipated outcomes with appropriate outcome measures. A mandated programme of culture change had little tangible effect on the outcomes measured.

Publication Date


  • 2021

Citation


  • Dickens, G. L., Salamonson, Y., Johnson, A., Ramjan, L., Steel, K., Taylor, M., & Everett, B. (2021). Longitudinal evaluation of a programme for safety culture change in a mental health service. Journal of Nursing Management, 29(4), 690-698. doi:10.1111/jonm.13205

Scopus Eid


  • 2-s2.0-85096662026

Start Page


  • 690

End Page


  • 698

Volume


  • 29

Issue


  • 4

Place Of Publication