Purpose: This study aims to fill the gaps in mandated reports with social accounts to provide more inclusive accountability during a crisis using the illustrative example of Anglicare���s Newmarch House during a deadly COVID-19 outbreak. Design/methodology/approach: This study uses a close-reading method to analyse Anglicare���s annual review, reports, board meeting minutes and Royal Commission into Aged Care submissions. Informed by Foucault���s concept of biopolitics, the study collocates alternate ���social accounts��� in the form of investigative journalism, newspaper articles and media commentary on the events that transpired at Newmarch House to unveil a more nuanced and human-centric rendering of the ramifications of a public health/aged care crisis. Findings: COVID-19 exacerbated pre-existing issues within the aged care sector, exemplified by Newmarch House. The privileging of financial concerns and lack of care, leadership and accountability contributed to residents��� physical, emotional and psychological distress. The biopolitical policy pursued by powerful actors let die vulnerable individuals while simultaneously making live more productive citizens and ���the economy���. Research limitations/implications: Organisations express their accountability by using financial information provided by accounting, even during circumstances with more prevailing humanistic concerns. A transformational shift in how we define, view and teach accounting is required to recognise accounting as a social and moral practice that should instead prioritise human dignity and care for the betterment of our world. Originality/value: This paper contributes to the limited literature on aged care, extending particularly into the impact of COVID-19 while contributing to the literature concerned with crisis accountability. To the best of the author���s knowledge, this paper is also the first to examine a form of biopolitics centred on making live something other than persons ��� the economy.