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Development of a COVID-19 virtual community of practice in New South Wales

Journal Article


Abstract


  • Background and objective In April 2020, a group of general practice leaders in NSW, Australia, established a COVID-19 virtual community of practice (VCoP) to facilitate rapid transfer and implementation of clinical guidance into practice. This research aimed to gain an understanding of the experience and effectiveness of the VCoP from leaders and members. Methods The study used a qualitative participatory action research methodology. A framework analysis was applied to focus group discussion, semi-structured interview and opentext written response data. Results Thirty-six participants contributed data. In addition to a positive evaluation of the effectiveness of information transfer and support, a key finding was the importance of the role of the VCoP in professional advocacy. Areas for improvement included defining measures of success. Discussion This study has reinforced the potential for VCoPs to aid health crisis responses. In future crisis applications, we recommend purposefully structuring advocacy and success measures at VCoP establishment.

Publication Date


  • 2022

Citation


  • Mullan, J., Metusela, C., Guppy, M., Pond, D., Ivers, R., Hoffman, R., . . . Bonney, A. (2022). Development of a COVID-19 virtual community of practice in New South Wales. Australian Journal of General Practice, 51(4), 263-269. doi:10.31128/AJGP-03-21-5881

Scopus Eid


  • 2-s2.0-85127408202

Start Page


  • 263

End Page


  • 269

Volume


  • 51

Issue


  • 4

Abstract


  • Background and objective In April 2020, a group of general practice leaders in NSW, Australia, established a COVID-19 virtual community of practice (VCoP) to facilitate rapid transfer and implementation of clinical guidance into practice. This research aimed to gain an understanding of the experience and effectiveness of the VCoP from leaders and members. Methods The study used a qualitative participatory action research methodology. A framework analysis was applied to focus group discussion, semi-structured interview and opentext written response data. Results Thirty-six participants contributed data. In addition to a positive evaluation of the effectiveness of information transfer and support, a key finding was the importance of the role of the VCoP in professional advocacy. Areas for improvement included defining measures of success. Discussion This study has reinforced the potential for VCoPs to aid health crisis responses. In future crisis applications, we recommend purposefully structuring advocacy and success measures at VCoP establishment.

Publication Date


  • 2022

Citation


  • Mullan, J., Metusela, C., Guppy, M., Pond, D., Ivers, R., Hoffman, R., . . . Bonney, A. (2022). Development of a COVID-19 virtual community of practice in New South Wales. Australian Journal of General Practice, 51(4), 263-269. doi:10.31128/AJGP-03-21-5881

Scopus Eid


  • 2-s2.0-85127408202

Start Page


  • 263

End Page


  • 269

Volume


  • 51

Issue


  • 4