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Customer Development of Effective Performance Indicators in Local and State Level Public Administration

Book


Abstract


  • This book is the first to offer a structured process which enables public organisations and their communities to jointly develop performance indicators for the public organisation's operations, enabling communities to determine performance ...

Publication Date


  • 2021

Citation


  • Schulz, R., Sense, A., & Pepper, M. (2021). Customer Development of Effective Performance Indicators in Local and State Level Public Administration.

International Standard Book Number (isbn) 13


  • 9781839821493

Web Of Science Accession Number


Abstract


  • This book is the first to offer a structured process which enables public organisations and their communities to jointly develop performance indicators for the public organisation's operations, enabling communities to determine performance ...

Publication Date


  • 2021

Citation


  • Schulz, R., Sense, A., & Pepper, M. (2021). Customer Development of Effective Performance Indicators in Local and State Level Public Administration.

International Standard Book Number (isbn) 13


  • 9781839821493

Web Of Science Accession Number