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What’s in a user story: IS development methods as communication

Conference Paper


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Abstract


  • This paper challenges claims made by Scrum proponents when characterising the

    communicative nature of user stories: including being more ‘authentic’ because they comprise

    spoken language and that they are stories. We argue and decisively demonstrate that neither

    can be upheld. By incorrectly characterising user stories, we miss opportunities to understand

    what they are and how they work during development. User stories are better understood by

    applying a functional theory of communication that emphasises how language is used. By

    selecting systemic functional linguistics, we can analyse user stories, and have developed a

    method for factoring unwanted epics into usable user stories.

Publication Date


  • 2014

Citation


  • Clarke, R. J. & Kautz, K. (2014). What’s in a user story: IS development methods as communication. Information Systems Development: Transforming Organisations and Society through Information Systems: Proceedings of the 23rd International Conference on Information Systems Development (ISD2014) (pp. 356-364). Croatia: University of Zagreb.

Ro Full-text Url


  • http://ro.uow.edu.au/cgi/viewcontent.cgi?article=1653&context=buspapers

Ro Metadata Url


  • http://ro.uow.edu.au/buspapers/651

Start Page


  • 356

End Page


  • 364

Place Of Publication


  • Croatia

Abstract


  • This paper challenges claims made by Scrum proponents when characterising the

    communicative nature of user stories: including being more ‘authentic’ because they comprise

    spoken language and that they are stories. We argue and decisively demonstrate that neither

    can be upheld. By incorrectly characterising user stories, we miss opportunities to understand

    what they are and how they work during development. User stories are better understood by

    applying a functional theory of communication that emphasises how language is used. By

    selecting systemic functional linguistics, we can analyse user stories, and have developed a

    method for factoring unwanted epics into usable user stories.

Publication Date


  • 2014

Citation


  • Clarke, R. J. & Kautz, K. (2014). What’s in a user story: IS development methods as communication. Information Systems Development: Transforming Organisations and Society through Information Systems: Proceedings of the 23rd International Conference on Information Systems Development (ISD2014) (pp. 356-364). Croatia: University of Zagreb.

Ro Full-text Url


  • http://ro.uow.edu.au/cgi/viewcontent.cgi?article=1653&context=buspapers

Ro Metadata Url


  • http://ro.uow.edu.au/buspapers/651

Start Page


  • 356

End Page


  • 364

Place Of Publication


  • Croatia