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Research methodologies for complex ecosystems: enhancing the societal value of IS

Conference Paper


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Abstract


  • Societal ecosystems are struggling to solve complex problems that could benefit from

    research by information systems (IS) scholars. However, existing IS research methodologies

    seek to reduce complexity and so are unsuited to the holistic investigation of complex

    phenomena. This paper presents a research methodology based on principles of complexity

    theory consisting of three non-linear phases, namely sensemaking, action and reflection.

    This complexity-aware methodology requires innovative methods of data collection, analysis

    and presentation. In order to demonstrate the application of the methodology, an action

    research project, which investigates the complex challenge of enabling elderly citizens to use

    IS for social wellbeing, is described. Thus, in addition to the methodological contribution, the

    results of this IS research provide an instance where IS can contribute to enhanced societal

    value.

UOW Authors


Publication Date


  • 2014

Citation


  • Hasan, H. & Linger, H. (2014). Research methodologies for complex ecosystems: enhancing the societal value of IS. ISF Workshop (pp. 1-22). Canberra, Australia: Australian National University.

Scopus Eid


  • 2-s2.0-84969677479

Ro Full-text Url


  • http://ro.uow.edu.au/cgi/viewcontent.cgi?article=1672&context=buspapers

Ro Metadata Url


  • http://ro.uow.edu.au/buspapers/670

Start Page


  • 1

End Page


  • 22

Abstract


  • Societal ecosystems are struggling to solve complex problems that could benefit from

    research by information systems (IS) scholars. However, existing IS research methodologies

    seek to reduce complexity and so are unsuited to the holistic investigation of complex

    phenomena. This paper presents a research methodology based on principles of complexity

    theory consisting of three non-linear phases, namely sensemaking, action and reflection.

    This complexity-aware methodology requires innovative methods of data collection, analysis

    and presentation. In order to demonstrate the application of the methodology, an action

    research project, which investigates the complex challenge of enabling elderly citizens to use

    IS for social wellbeing, is described. Thus, in addition to the methodological contribution, the

    results of this IS research provide an instance where IS can contribute to enhanced societal

    value.

UOW Authors


Publication Date


  • 2014

Citation


  • Hasan, H. & Linger, H. (2014). Research methodologies for complex ecosystems: enhancing the societal value of IS. ISF Workshop (pp. 1-22). Canberra, Australia: Australian National University.

Scopus Eid


  • 2-s2.0-84969677479

Ro Full-text Url


  • http://ro.uow.edu.au/cgi/viewcontent.cgi?article=1672&context=buspapers

Ro Metadata Url


  • http://ro.uow.edu.au/buspapers/670

Start Page


  • 1

End Page


  • 22