Abstract
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This paper reports on an exploratory study into what decision-making processes are followed and
what criteria are used in evaluating manufacturing technologies for potential adoption. The literature
review revealed that there are four major perspectives that need to be considered; the innovation,
adopter and supplier aspects, as well as the environmental conditions. The analysis of qualitative data
showed that the size of the organisation has a direct relationship with the formality and complexity of
the innovation evaluation process. The majority of the key criteria identified through the literature
review were used by the four firms studied. However, there were several other criteria were
considered important by practitioners. As such, the framework developed can be modified for use in
future studies.