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Information technology decisions, operations management and change: RFID and supply chain collaboration

Conference Paper


Abstract


  • There is a growing need for supply chain partners to work together in improving their

    performance and systems of operation. New information and communication technologies

    can be used to improve operations and facilitate closer relationships, but they also have the

    potential to undermine relations and create tensions. RFID’s represent the first major

    improvement in traceability technologies that potentially supersedes barcodes. Our study

    develops a simulation model that moves beyond a purely technical analysis of RFID

    integration, towards an assessment that is also able to accommodate the social and cultural

    dimensions of the process, thus providing a dynamic and holistic roadmap for such change.

Authors


  •   Dawson, Patrick M.
  •   Spedding, Trevor A.
  •   Sohal, A (external author)
  •   Daniel, Lisa (external author)
  •   Clements, Mike D. (external author)

Publication Date


  • 2012

Citation


  • Dawson, P., Spedding, T., Sohal, A., Daniel, L. & Clements, M. (2012). Information technology decisions, operations management and change: RFID and supply chain collaboration. Proceedings of the 10th ANZAM Operations, Supply Chain and Service Management Symposium Melbourne, Australia: ANZAM.

Ro Metadata Url


  • http://ro.uow.edu.au/buspapers/154

Abstract


  • There is a growing need for supply chain partners to work together in improving their

    performance and systems of operation. New information and communication technologies

    can be used to improve operations and facilitate closer relationships, but they also have the

    potential to undermine relations and create tensions. RFID’s represent the first major

    improvement in traceability technologies that potentially supersedes barcodes. Our study

    develops a simulation model that moves beyond a purely technical analysis of RFID

    integration, towards an assessment that is also able to accommodate the social and cultural

    dimensions of the process, thus providing a dynamic and holistic roadmap for such change.

Authors


  •   Dawson, Patrick M.
  •   Spedding, Trevor A.
  •   Sohal, A (external author)
  •   Daniel, Lisa (external author)
  •   Clements, Mike D. (external author)

Publication Date


  • 2012

Citation


  • Dawson, P., Spedding, T., Sohal, A., Daniel, L. & Clements, M. (2012). Information technology decisions, operations management and change: RFID and supply chain collaboration. Proceedings of the 10th ANZAM Operations, Supply Chain and Service Management Symposium Melbourne, Australia: ANZAM.

Ro Metadata Url


  • http://ro.uow.edu.au/buspapers/154