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Nutrition care benefits of a bedside spoken meal ordering system compared to a paper menu

Journal Article


Abstract


  • Malnutrition in hospitals has been well documented in Australia and internationally. Bedside

    meal ordering systems (BMOS) have the potential to improve patient nutritional care and

    have been endorsed in Australia and the United States, but there are few published evaluation

    studies. This study aims to evaluate the effect of a BMOS compared to a paper menu.

    Outcome measures include: nutritional intake (energy and protein), patient satisfaction,

    Nutrition Assistant face-to-face time with patients and cost. Baseline data for the paper menu

    system was collected from 54 consenting patients (58% rate) across five wards at a 210 bed

    tertiary hospital in Sydney, during September 2011. 69% of patients consumed >50% of their

    meals over a 24 hour period, with 59% consuming all of breakfast, compared to 44% and 34%

    consuming all of lunch and dinner respectively. 59% rated overall food satisfaction as ‘very

    good’; however there was a lack of awareness of the Nutrition Assistants and their roles in

    menu assistance and dietary guidance. High scores for meal taste, menu variety, expectations

    and overall satisfaction were associated with a ≥50% intake. The only patient variable linked

    to an increased satisfaction was age ≥70 years. Observations of Nutrition Assistants

    identified <1 minute was spent with 88% of patients. A BMOS implementation is planned for

    February 2012, and post-implementation data will be compared with baseline. Our hypothesis

    is that having a Nutrition Assistant using a BMOS could increase patient satisfaction and

    address the deficits in patient knowledge to consequently improve patient dietary intakes.

Authors


  •   Maunder, Kirsty (external author)
  •   Williams, Peter G.
  •   Lazarus, Karmel (external author)

Publication Date


  • 2012

Citation


  • Maunder, K., Williams, P. & Lazarus, C. (2012). Nutrition care benefits of a bedside spoken meal ordering system compared to a paper menu. Nutrition and Dietetics, 69 (Supplement 1), 136-136.

Ro Metadata Url


  • http://ro.uow.edu.au/hbspapers/3070

Number Of Pages


  • 0

Start Page


  • 136

End Page


  • 136

Volume


  • 69

Issue


  • Supplement 1

Place Of Publication


  • http://onlinelibrary.wiley.com/journal/10.1111/(ISSN)1747-0080

Abstract


  • Malnutrition in hospitals has been well documented in Australia and internationally. Bedside

    meal ordering systems (BMOS) have the potential to improve patient nutritional care and

    have been endorsed in Australia and the United States, but there are few published evaluation

    studies. This study aims to evaluate the effect of a BMOS compared to a paper menu.

    Outcome measures include: nutritional intake (energy and protein), patient satisfaction,

    Nutrition Assistant face-to-face time with patients and cost. Baseline data for the paper menu

    system was collected from 54 consenting patients (58% rate) across five wards at a 210 bed

    tertiary hospital in Sydney, during September 2011. 69% of patients consumed >50% of their

    meals over a 24 hour period, with 59% consuming all of breakfast, compared to 44% and 34%

    consuming all of lunch and dinner respectively. 59% rated overall food satisfaction as ‘very

    good’; however there was a lack of awareness of the Nutrition Assistants and their roles in

    menu assistance and dietary guidance. High scores for meal taste, menu variety, expectations

    and overall satisfaction were associated with a ≥50% intake. The only patient variable linked

    to an increased satisfaction was age ≥70 years. Observations of Nutrition Assistants

    identified <1 minute was spent with 88% of patients. A BMOS implementation is planned for

    February 2012, and post-implementation data will be compared with baseline. Our hypothesis

    is that having a Nutrition Assistant using a BMOS could increase patient satisfaction and

    address the deficits in patient knowledge to consequently improve patient dietary intakes.

Authors


  •   Maunder, Kirsty (external author)
  •   Williams, Peter G.
  •   Lazarus, Karmel (external author)

Publication Date


  • 2012

Citation


  • Maunder, K., Williams, P. & Lazarus, C. (2012). Nutrition care benefits of a bedside spoken meal ordering system compared to a paper menu. Nutrition and Dietetics, 69 (Supplement 1), 136-136.

Ro Metadata Url


  • http://ro.uow.edu.au/hbspapers/3070

Number Of Pages


  • 0

Start Page


  • 136

End Page


  • 136

Volume


  • 69

Issue


  • Supplement 1

Place Of Publication


  • http://onlinelibrary.wiley.com/journal/10.1111/(ISSN)1747-0080