Skip to main content
placeholder image

Correlating business objectives with services: An ontology-driven approach

Conference Paper


Abstract


  • Ensuring that the IT/business functions of an

    organization realize its business objectives has long been recognized

    as a critically important question. This paper reports

    on a project that seeks to overturn established management

    orthodoxy by establishing that business objectives can be

    adequately modeled by leveraging a domain ontology and

    that methodological and tool support can be provided for the

    task of correlating the objectives of an organization and its

    service offerings. This paper presents an interim report from

    this project that describes how to leverage a domain ontology

    in i) building business objective/goal models in a top-down

    manner (required to be able to refine these to a level where

    there could be an ontological match between the languages

    used to describe objectives and services); ii) assessing the

    degree of ontological match between low-level objectives and

    business services as a step towards an automated framework

    for establishing strategic service alignment. We provide a brief

    illustration of our in-progress implementation within a toolkit

    called ServAlign.

UOW Authors


  •   Le, Lam-Son (external author)
  •   Ghose, Aditya
  •   Krishna, M (external author)
  •   Krishnankunju, KM (external author)
  •   Hoesch-Klohe, Konstantin (external author)

Publication Date


  • 2011

Citation


  • Le, L., Ghose, A. K., Krishnan, M., Krishnankunju, K. & Hoesch-Klohe, K. (2011). Correlating business objectives with services: An ontology-driven approach. 2011 IEEE International Conference on Services Computing, SCC 2011 (pp. 306-313). United States of America: IEEE.

Scopus Eid


  • 2-s2.0-80053135090

Ro Metadata Url


  • http://ro.uow.edu.au/infopapers/3683

Start Page


  • 306

End Page


  • 313

Abstract


  • Ensuring that the IT/business functions of an

    organization realize its business objectives has long been recognized

    as a critically important question. This paper reports

    on a project that seeks to overturn established management

    orthodoxy by establishing that business objectives can be

    adequately modeled by leveraging a domain ontology and

    that methodological and tool support can be provided for the

    task of correlating the objectives of an organization and its

    service offerings. This paper presents an interim report from

    this project that describes how to leverage a domain ontology

    in i) building business objective/goal models in a top-down

    manner (required to be able to refine these to a level where

    there could be an ontological match between the languages

    used to describe objectives and services); ii) assessing the

    degree of ontological match between low-level objectives and

    business services as a step towards an automated framework

    for establishing strategic service alignment. We provide a brief

    illustration of our in-progress implementation within a toolkit

    called ServAlign.

UOW Authors


  •   Le, Lam-Son (external author)
  •   Ghose, Aditya
  •   Krishna, M (external author)
  •   Krishnankunju, KM (external author)
  •   Hoesch-Klohe, Konstantin (external author)

Publication Date


  • 2011

Citation


  • Le, L., Ghose, A. K., Krishnan, M., Krishnankunju, K. & Hoesch-Klohe, K. (2011). Correlating business objectives with services: An ontology-driven approach. 2011 IEEE International Conference on Services Computing, SCC 2011 (pp. 306-313). United States of America: IEEE.

Scopus Eid


  • 2-s2.0-80053135090

Ro Metadata Url


  • http://ro.uow.edu.au/infopapers/3683

Start Page


  • 306

End Page


  • 313