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How helpful are error management and counterfactual thinking instructions to inexperienced spreadsheet users' training task performance?

Journal Article


Abstract


  • This paper examined the impact of training strategies on the types of errors that novice

    users make when learning a commonly used spreadsheet application. Fifty participants

    were assigned to a counterfactual thinking training (CFT) strategy, an error management

    training strategy, or a combination of both strategies, and completed an easy task

    (assessing direct application of the skills learned) followed by a hard task (assessing

    adaptive transfer). Even though there were no objective differences in performance

    across conditions, a positive relationship was found between errors and task performance

    for the CFT and combined conditions in the hard task. These preliminary findings

    indicate the usefulness of examining not only task performance but also types of errors

    when assessing the effectiveness of software training strategies.

Publication Date


  • 2011

Citation


  • Caputi, P., Chan, A. YC. & Jayasuriya, R. (2011). How helpful are error management and counterfactual thinking instructions to inexperienced spreadsheet users' training task performance?. British Journal of Educational Technology, 42 (4), 592-597.

Scopus Eid


  • 2-s2.0-79958209355

Ro Metadata Url


  • http://ro.uow.edu.au/hbspapers/3555

Has Global Citation Frequency


Number Of Pages


  • 5

Start Page


  • 592

End Page


  • 597

Volume


  • 42

Issue


  • 4

Abstract


  • This paper examined the impact of training strategies on the types of errors that novice

    users make when learning a commonly used spreadsheet application. Fifty participants

    were assigned to a counterfactual thinking training (CFT) strategy, an error management

    training strategy, or a combination of both strategies, and completed an easy task

    (assessing direct application of the skills learned) followed by a hard task (assessing

    adaptive transfer). Even though there were no objective differences in performance

    across conditions, a positive relationship was found between errors and task performance

    for the CFT and combined conditions in the hard task. These preliminary findings

    indicate the usefulness of examining not only task performance but also types of errors

    when assessing the effectiveness of software training strategies.

Publication Date


  • 2011

Citation


  • Caputi, P., Chan, A. YC. & Jayasuriya, R. (2011). How helpful are error management and counterfactual thinking instructions to inexperienced spreadsheet users' training task performance?. British Journal of Educational Technology, 42 (4), 592-597.

Scopus Eid


  • 2-s2.0-79958209355

Ro Metadata Url


  • http://ro.uow.edu.au/hbspapers/3555

Has Global Citation Frequency


Number Of Pages


  • 5

Start Page


  • 592

End Page


  • 597

Volume


  • 42

Issue


  • 4