Synchronous learning has the potential to provide literacy and essential skills training to Indigenous
learners living in remote and isolated communities. Although there is considerable research completed in the area
of internet-based learning technologies in general, there is very little research in the area of online synchronous
learning opportunities for remote Indigenous learners. This paper presents the results and theoretical framework
of the first and second phases of a four phase design-based research approach that aims to establish design
principles to guide the future development of synchronous online literacy services for Indigenous learners living
in remote Australian communities.