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Meeting the information needs of carers of children with disabilities: a case for the use of virtual communities

Conference Paper


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Abstract


  • From the initial diagnosis parents of children with a disability need timely and accurate

    information to effectively manage their child’s condition. Focussing on the findings of a

    collaborative research project examining the needs of parents of children with a disability (0-

    12 years) the study identifies several information related factors adding to parental stress

    levels. These include a lack of awareness of support services, application processes, and

    disability specific information. To overcome the limitations of existing information delivery

    approaches we propose creating a wiki-based virtual community to serve as a user friendly

    “one-stop shop” for carers . Such a community would give them greater access to the lived

    experience and empathy of other parents who have successfully managed their childs

    condition.

Publication Date


  • 2009

Citation


  • Kyriazis, E., Clarke, R. J., Noble, G. I. & Algie, J. (2009). Meeting the information needs of carers of children with disabilities: a case for the use of virtual communities. Australia and New Zealand Marketing Academy Conference (pp. 1-8). Melbourne, Australia: Australian & New Zealand Marketing Academy.

Ro Full-text Url


  • http://ro.uow.edu.au/cgi/viewcontent.cgi?article=2993&context=commpapers

Ro Metadata Url


  • http://ro.uow.edu.au/commpapers/1944

Start Page


  • 1

End Page


  • 8

Place Of Publication


  • http://www.anzmac2009.org/index.php

Abstract


  • From the initial diagnosis parents of children with a disability need timely and accurate

    information to effectively manage their child’s condition. Focussing on the findings of a

    collaborative research project examining the needs of parents of children with a disability (0-

    12 years) the study identifies several information related factors adding to parental stress

    levels. These include a lack of awareness of support services, application processes, and

    disability specific information. To overcome the limitations of existing information delivery

    approaches we propose creating a wiki-based virtual community to serve as a user friendly

    “one-stop shop” for carers . Such a community would give them greater access to the lived

    experience and empathy of other parents who have successfully managed their childs

    condition.

Publication Date


  • 2009

Citation


  • Kyriazis, E., Clarke, R. J., Noble, G. I. & Algie, J. (2009). Meeting the information needs of carers of children with disabilities: a case for the use of virtual communities. Australia and New Zealand Marketing Academy Conference (pp. 1-8). Melbourne, Australia: Australian & New Zealand Marketing Academy.

Ro Full-text Url


  • http://ro.uow.edu.au/cgi/viewcontent.cgi?article=2993&context=commpapers

Ro Metadata Url


  • http://ro.uow.edu.au/commpapers/1944

Start Page


  • 1

End Page


  • 8

Place Of Publication


  • http://www.anzmac2009.org/index.php