Abstract
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One of the most pressing challenges facing
humankind is climate change, but it is a wicked problem.
While the complexity of this problem can be overwhelming
there are means through which the problem can be
understood and advances made towards a solution. This
paper applies a holistic theoretical sense-making framework
and an ecosystem approach to research and practice on ICT
issues in the climate change problem. It demonstrates how
end-user tools and Web 2.0 technologies, which are
embedded in digital ecosystems that include the social
context, can play a positive role in the global challenges of
climate change.