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Simulating information exchanges in order to investigate the utility of public health websites

Conference Paper


Download full-text (Open Access)

Abstract


  • This paper explores the nature of communication and information flows in critical medical

    environments to inform the design of public website support. Results are presented of a study of

    communication in Intensive Care Units (ICU), where data was collected from the website owners,

    public users of the site and ICU clinicians who traditionally find communication with families of

    patients difficult. The paper presents the results of this research aimed at understanding the situation

    and needs of potential website users. The study has provided a greater understanding of how

    information technologies can help to resolve problems that arise with the ad-hoc, face-to-face

    communication that currently occurs in this area. To underpin the research a systems-dynamics model

    of information flows in an ICU, was developed in an evolutionary fashion using Stella software. The

    modelling process was informed by a review of literature, as well as data from various stakeholder

    groups. The model provided a means of re-interpreting the data, encapsulating the knowledge gained

    from the study and visualising the research findings in an innovative way that is enabling the project

    to move forward.

UOW Authors


  •   Alkayid, Kholoud (external author)
  •   Hasan, Helen
  •   Meloche, Joseph A. (external author)

Publication Date


  • 2008

Citation


  • Alkyid, K., Hasan, H. M. & Meloche, J. A. (2008). Simulating information exchanges in order to investigate the utility of public health websites. In Z. Irani, S. Sahraoui, A. Ghoneim, J. M. Sharp, S. Ozkan, M. Ali & S. Alshawi (Eds.), European Conference on Information Systems (p. [11]). Middlesex: Brunel Business School, Brunel University.

Scopus Eid


  • 2-s2.0-84857510439

Ro Full-text Url


  • http://ro.uow.edu.au/cgi/viewcontent.cgi?article=2372&context=commpapers

Ro Metadata Url


  • http://ro.uow.edu.au/commpapers/1323

Start Page


  • [11]

Place Of Publication


  • http://www.iseing.org/emcis/EMCIS2008/default.htm

Abstract


  • This paper explores the nature of communication and information flows in critical medical

    environments to inform the design of public website support. Results are presented of a study of

    communication in Intensive Care Units (ICU), where data was collected from the website owners,

    public users of the site and ICU clinicians who traditionally find communication with families of

    patients difficult. The paper presents the results of this research aimed at understanding the situation

    and needs of potential website users. The study has provided a greater understanding of how

    information technologies can help to resolve problems that arise with the ad-hoc, face-to-face

    communication that currently occurs in this area. To underpin the research a systems-dynamics model

    of information flows in an ICU, was developed in an evolutionary fashion using Stella software. The

    modelling process was informed by a review of literature, as well as data from various stakeholder

    groups. The model provided a means of re-interpreting the data, encapsulating the knowledge gained

    from the study and visualising the research findings in an innovative way that is enabling the project

    to move forward.

UOW Authors


  •   Alkayid, Kholoud (external author)
  •   Hasan, Helen
  •   Meloche, Joseph A. (external author)

Publication Date


  • 2008

Citation


  • Alkyid, K., Hasan, H. M. & Meloche, J. A. (2008). Simulating information exchanges in order to investigate the utility of public health websites. In Z. Irani, S. Sahraoui, A. Ghoneim, J. M. Sharp, S. Ozkan, M. Ali & S. Alshawi (Eds.), European Conference on Information Systems (p. [11]). Middlesex: Brunel Business School, Brunel University.

Scopus Eid


  • 2-s2.0-84857510439

Ro Full-text Url


  • http://ro.uow.edu.au/cgi/viewcontent.cgi?article=2372&context=commpapers

Ro Metadata Url


  • http://ro.uow.edu.au/commpapers/1323

Start Page


  • [11]

Place Of Publication


  • http://www.iseing.org/emcis/EMCIS2008/default.htm