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Can knowledge management be open source?

Conference Paper


Abstract


  • As we move further into a knowledge economy where collaboration

    and innovation are increasingly central to organisational effectiveness,

    enterprises need to pay more attention to the informal networks that exist

    within the organisation. Wikis may provide a more appropriate knowledge

    management capability and environment to capture tacit knowledge. Where

    traditional organisational cultures see that knowledge management must be

    tightly protected, Wikis opt for an open source approach where knowledge is

    shared and distributed for innovation to continue. This paper aims to explicate

    more participatory organisational processes of creation, accumulation and

    maintenance of knowledge. It uses Activity Theory as a framework to describe

    the components of an activity system where a Wiki is a tool mediating

    employee-based knowledge management activities and thereby democratising

    organisational knowledge.

UOW Authors


Publication Date


  • 2007

Citation


  • Pfaff, C. & Hasan, H. M. (2007). Can knowledge management be open source?. In J. Feller, B. Fitzgerald, W. Scacchi & A. Sillitti (Eds.), Open Source Development, Adoption and Innovation - IFIP Working Group 2.13 on Open Source Software (pp. 59-70). Boston: Springer.

Scopus Eid


  • 2-s2.0-34547949555

Ro Metadata Url


  • http://ro.uow.edu.au/commpapers/1594

Has Global Citation Frequency


Start Page


  • 59

End Page


  • 70

Place Of Publication


  • Boston

Abstract


  • As we move further into a knowledge economy where collaboration

    and innovation are increasingly central to organisational effectiveness,

    enterprises need to pay more attention to the informal networks that exist

    within the organisation. Wikis may provide a more appropriate knowledge

    management capability and environment to capture tacit knowledge. Where

    traditional organisational cultures see that knowledge management must be

    tightly protected, Wikis opt for an open source approach where knowledge is

    shared and distributed for innovation to continue. This paper aims to explicate

    more participatory organisational processes of creation, accumulation and

    maintenance of knowledge. It uses Activity Theory as a framework to describe

    the components of an activity system where a Wiki is a tool mediating

    employee-based knowledge management activities and thereby democratising

    organisational knowledge.

UOW Authors


Publication Date


  • 2007

Citation


  • Pfaff, C. & Hasan, H. M. (2007). Can knowledge management be open source?. In J. Feller, B. Fitzgerald, W. Scacchi & A. Sillitti (Eds.), Open Source Development, Adoption and Innovation - IFIP Working Group 2.13 on Open Source Software (pp. 59-70). Boston: Springer.

Scopus Eid


  • 2-s2.0-34547949555

Ro Metadata Url


  • http://ro.uow.edu.au/commpapers/1594

Has Global Citation Frequency


Start Page


  • 59

End Page


  • 70

Place Of Publication


  • Boston