Beyond Ubiquity: Co-creating Corporate Knowledge with a Wiki

Despite their reputation as an evolving shared

knowledge repository, Wikis are often treated with

suspicion in organizations for management, social and

legal reasons. Following studies of unsuccessful Wiki

projects, a field study was undertaken of a corporate

Wiki that has been developed to capture, and make

available, organizational knowledge for a large

manufacturing company as an initiative of their

Knowledge Management program. A Q Methodology

research approach was selected to uncover employees

subjective attitudes to the Wiki so that the firm could

more fully exploit the potential of the Wiki as a

ubiquitous tool for tacit knowledge management.