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Knowledge mobilisation in communities through socio-technical systems

Journal Article


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Abstract


  • Enterprises in both the public and private sector undertake knowledge management (KM) initiatives through which they hope to engender a new, more adaptive and flexible culture of learning and innovation in their organisations. Creative activities involving social learning and innovation are, however, more common in less formal entities such as communities of practice at work and community service organisations in civil society. This paper presents the results and implications of collaborative research into the understanding, development and evaluation of socio-technical systems (STS) designed to mobilise collective knowledge in diverse community settings. The research concerns information and communication technologies (ICT)-mediated activities of communities in the broader civil society and also those in formal organisations. The paper describes and critically evaluates a set of three STS that have the potential to support the collective knowledge of innovative groups, teams and networks, which can all be considered forms of community. The findings could be of strategic value to business, government and community service organisations initiating KM programmes aimed at using collective learning to support innovation.

UOW Authors


Publication Date


  • 2007

Citation


  • Hasan, H. M. & Crawford, K. (2007). Knowledge mobilisation in communities through socio-technical systems. Knowledge Management Research and Practice, 5 (4), 237-248.

Scopus Eid


  • 2-s2.0-36149001729

Ro Full-text Url


  • http://ro.uow.edu.au/cgi/viewcontent.cgi?article=1484&context=commpapers

Ro Metadata Url


  • http://ro.uow.edu.au/commpapers/558

Has Global Citation Frequency


Number Of Pages


  • 11

Start Page


  • 237

End Page


  • 248

Volume


  • 5

Issue


  • 4

Abstract


  • Enterprises in both the public and private sector undertake knowledge management (KM) initiatives through which they hope to engender a new, more adaptive and flexible culture of learning and innovation in their organisations. Creative activities involving social learning and innovation are, however, more common in less formal entities such as communities of practice at work and community service organisations in civil society. This paper presents the results and implications of collaborative research into the understanding, development and evaluation of socio-technical systems (STS) designed to mobilise collective knowledge in diverse community settings. The research concerns information and communication technologies (ICT)-mediated activities of communities in the broader civil society and also those in formal organisations. The paper describes and critically evaluates a set of three STS that have the potential to support the collective knowledge of innovative groups, teams and networks, which can all be considered forms of community. The findings could be of strategic value to business, government and community service organisations initiating KM programmes aimed at using collective learning to support innovation.

UOW Authors


Publication Date


  • 2007

Citation


  • Hasan, H. M. & Crawford, K. (2007). Knowledge mobilisation in communities through socio-technical systems. Knowledge Management Research and Practice, 5 (4), 237-248.

Scopus Eid


  • 2-s2.0-36149001729

Ro Full-text Url


  • http://ro.uow.edu.au/cgi/viewcontent.cgi?article=1484&context=commpapers

Ro Metadata Url


  • http://ro.uow.edu.au/commpapers/558

Has Global Citation Frequency


Number Of Pages


  • 11

Start Page


  • 237

End Page


  • 248

Volume


  • 5

Issue


  • 4