Skip to main content
placeholder image

The cultural impact of information systems - through the eyes of Hofstede - a critical journey

Journal Article


Download full-text (Open Access)

Abstract


  • With the increasing levels of multiculturalism in todays business and the proliferation and

    essentiality of information systems, development and management of IS needs to be considered in

    light of the cultural factors which impact upon its utility. Hofstedes work on culture is the most

    widely cited in existence. His observations and analysis provide scholars and practitioners a

    valuable insight into the dynamics of cross-cultural relationships. However, such a groundbreaking

    body of work does not escape criticism. Hofstede has been dogged by academics

    discrediting his work in part or whole. Nonetheless, far more scholars exist who support Hofstede

    than those that dont. Most quote Hofstedes work with unabashed confidence, many including

    his findings as absolute assumptions.

    This paper takes a critical look at Hofstedes work and applies his findings to the practical needs

    of information systems. The paper finds support for the dimensions promoted by Hofstede in

    regard to information systems, but recommends continued research to provide greater clarity and

    continued applicability of his espoused dimensions

Publication Date


  • 2007

Citation


  • Jones, M. L. & Alony, I. (2007). The cultural impact of information systems - through the eyes of Hofstede - a critical journey. Issues in Informing Science and Information Technology, 4 407-419.

Ro Full-text Url


  • http://ro.uow.edu.au/cgi/viewcontent.cgi?article=1348&context=commpapers

Ro Metadata Url


  • http://ro.uow.edu.au/commpapers/332

Number Of Pages


  • 12

Start Page


  • 407

End Page


  • 419

Volume


  • 4

Abstract


  • With the increasing levels of multiculturalism in todays business and the proliferation and

    essentiality of information systems, development and management of IS needs to be considered in

    light of the cultural factors which impact upon its utility. Hofstedes work on culture is the most

    widely cited in existence. His observations and analysis provide scholars and practitioners a

    valuable insight into the dynamics of cross-cultural relationships. However, such a groundbreaking

    body of work does not escape criticism. Hofstede has been dogged by academics

    discrediting his work in part or whole. Nonetheless, far more scholars exist who support Hofstede

    than those that dont. Most quote Hofstedes work with unabashed confidence, many including

    his findings as absolute assumptions.

    This paper takes a critical look at Hofstedes work and applies his findings to the practical needs

    of information systems. The paper finds support for the dimensions promoted by Hofstede in

    regard to information systems, but recommends continued research to provide greater clarity and

    continued applicability of his espoused dimensions

Publication Date


  • 2007

Citation


  • Jones, M. L. & Alony, I. (2007). The cultural impact of information systems - through the eyes of Hofstede - a critical journey. Issues in Informing Science and Information Technology, 4 407-419.

Ro Full-text Url


  • http://ro.uow.edu.au/cgi/viewcontent.cgi?article=1348&context=commpapers

Ro Metadata Url


  • http://ro.uow.edu.au/commpapers/332

Number Of Pages


  • 12

Start Page


  • 407

End Page


  • 419

Volume


  • 4