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Disclosing volunteers as ‘human capital’: analysing annual reports of Australian emergency services organisations

Journal Article


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Abstract


  • Annual reports of 11 volunteer-based emergency services organisations were analysed to determine how volunteers are valued in terms of human capital. A simple method was designed to enable comparison between agencies on nine categories of human capital being volunteer numbers, gender, age, length of service, diversity (three types), training and awards. The results were compared to the disclosure of the same categories pertaining to paid staff. Results showed that narratives of annual reports gave recognition and praise to volunteers but human resources sections reported primarily on paid staff. Data on volunteer numbers and diversity are poorly reported in many annual reports. It was found that human capital, if applied to both paid staff and volunteers, could be a suitable tool to validate volunteers in an annual report.

Publication Date


  • 2018

Citation


  • Berry, Y. & Jones, M. (2018). Disclosing volunteers as ‘human capital’: analysing annual reports of Australian emergency services organisations. The Australian Journal of Emergency Management, 33 (4), 41-49.

Scopus Eid


  • 2-s2.0-85091583906

Ro Full-text Url


  • https://ro.uow.edu.au/cgi/viewcontent.cgi?article=2553&context=buspapers

Ro Metadata Url


  • http://ro.uow.edu.au/buspapers/1535

Number Of Pages


  • 8

Start Page


  • 41

End Page


  • 49

Volume


  • 33

Issue


  • 4

Place Of Publication


  • Australia

Abstract


  • Annual reports of 11 volunteer-based emergency services organisations were analysed to determine how volunteers are valued in terms of human capital. A simple method was designed to enable comparison between agencies on nine categories of human capital being volunteer numbers, gender, age, length of service, diversity (three types), training and awards. The results were compared to the disclosure of the same categories pertaining to paid staff. Results showed that narratives of annual reports gave recognition and praise to volunteers but human resources sections reported primarily on paid staff. Data on volunteer numbers and diversity are poorly reported in many annual reports. It was found that human capital, if applied to both paid staff and volunteers, could be a suitable tool to validate volunteers in an annual report.

Publication Date


  • 2018

Citation


  • Berry, Y. & Jones, M. (2018). Disclosing volunteers as ‘human capital’: analysing annual reports of Australian emergency services organisations. The Australian Journal of Emergency Management, 33 (4), 41-49.

Scopus Eid


  • 2-s2.0-85091583906

Ro Full-text Url


  • https://ro.uow.edu.au/cgi/viewcontent.cgi?article=2553&context=buspapers

Ro Metadata Url


  • http://ro.uow.edu.au/buspapers/1535

Number Of Pages


  • 8

Start Page


  • 41

End Page


  • 49

Volume


  • 33

Issue


  • 4

Place Of Publication


  • Australia