Food and beverage packaging is the default food service format in NSW hospitals and is increasingly used in a range of care settings. Older users have difficulty opening these items and as older people now represent 50% of hospital inpatients, it is essential to review the efficacy of this type of food service. As nurses are the main caregivers in the hospital setting, this research explores the views of nursing staff in relation to food and beverage pack provision for older people. Findings indicate that nurses are concerned about the packed food service. Many nurses find it difficult to open a range of packs themselves; they suggest that packaging promotes dependence rather than independence; and opening packs for patients is difficult to fit into their busy schedule of medication rounds at meal times.