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A concurrent interdependent service level agreement negotiation protocol in dynamic service-oriented computing environments

Journal Article


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Abstract


  • Service Level Agreement (SLA) negotiations are capable of helping define the quality of service in order to meet the customer’s service requirements. To date, a large number of negotiation protocols are proposed to handle single SLA negotiations, but little work can be found in handling multiple interdependent SLA negotiations in dynamic negotiation environments. This paper proposes an adaptive protocol for concurrently handling multiple interdependent SLA negotiations in dynamic environments. First, interdependencies between SLA negotiations are represented by a graph-based model. Then, an updating mechanism is proposed to handle the dynamism of multiple SLA negotiations. By applying the proposed updating mechanism, a protocol for concurrently processing SLA negotiations in dynamic environments with unexpected changes of service requests is presented. Experimental results show that the proposed approach can effectively handle unexpected changes of service requests from customers in dynamic environments, and successfully lead multiple SLA negotiations to agreements aligning with customers.

Publication Date


  • 2017

Citation


  • Niu, L., Ren, F. & Zhang, M. (2017). A concurrent interdependent service level agreement negotiation protocol in dynamic service-oriented computing environments. Lecture Notes in Computer Science, 10570 132-147. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Scopus Eid


  • 2-s2.0-85031407048

Ro Full-text Url


  • http://ro.uow.edu.au/cgi/viewcontent.cgi?article=1787&context=eispapers1

Ro Metadata Url


  • http://ro.uow.edu.au/eispapers1/786

Number Of Pages


  • 15

Start Page


  • 132

End Page


  • 147

Volume


  • 10570

Place Of Publication


  • Germany

Abstract


  • Service Level Agreement (SLA) negotiations are capable of helping define the quality of service in order to meet the customer’s service requirements. To date, a large number of negotiation protocols are proposed to handle single SLA negotiations, but little work can be found in handling multiple interdependent SLA negotiations in dynamic negotiation environments. This paper proposes an adaptive protocol for concurrently handling multiple interdependent SLA negotiations in dynamic environments. First, interdependencies between SLA negotiations are represented by a graph-based model. Then, an updating mechanism is proposed to handle the dynamism of multiple SLA negotiations. By applying the proposed updating mechanism, a protocol for concurrently processing SLA negotiations in dynamic environments with unexpected changes of service requests is presented. Experimental results show that the proposed approach can effectively handle unexpected changes of service requests from customers in dynamic environments, and successfully lead multiple SLA negotiations to agreements aligning with customers.

Publication Date


  • 2017

Citation


  • Niu, L., Ren, F. & Zhang, M. (2017). A concurrent interdependent service level agreement negotiation protocol in dynamic service-oriented computing environments. Lecture Notes in Computer Science, 10570 132-147. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Scopus Eid


  • 2-s2.0-85031407048

Ro Full-text Url


  • http://ro.uow.edu.au/cgi/viewcontent.cgi?article=1787&context=eispapers1

Ro Metadata Url


  • http://ro.uow.edu.au/eispapers1/786

Number Of Pages


  • 15

Start Page


  • 132

End Page


  • 147

Volume


  • 10570

Place Of Publication


  • Germany