Pepper, Matthew

Overview

Matt's PhD research centred on the design and application of continuous improvement frameworks in process industry supply chains.

Recent research and consultancy activities focus on lean thinking, six sigma based process improvement and supply chain design and optimisation. Matt has undertaken research and consultancy across a range of industry sectors, including the manufacturing and process industries as well as local government. Most recently his work has focused on the implementation of continuous improvement in service environments.

Matt is a member of the Editorial Advisory Boards for the Journal of Manufacturing Technology Management, the International Journal of Lean Six Sigma, International Journal of Information and Operations Management Education and an Associate Editor for the IIMK Society and Management Review Journal.

Top Publications

Year	Title
2010	The evolution of lean six sigma Published in International Journal of Quality and Reliability Management
2018	Conceptualising a Framework for Effective Performance Measurement in Cultural Precinct Development and Operation Published in Australian Journal of Public Administration
2015	Maintaining stock and flow: A constructive alignment approach to training system dynamicists Published in System Dynamics Review
2021	¿Measuring up¿: a systematic literature review of performance measurement in Australia and New Zealand local government Published in Qualitative Research in Accounting and Management

Research Areas

Research Overview

Continuous improvement, systems thinking and value creation.

Selected Publications

Journal Article

Year	Title
2022	Digital transformation of health services: a value stream-oriented approach Published In International Journal of Production Research
2022	Disruptions, systems and individual agents¿Exploring the intersections Published In Systems Research and Behavioral Science
2022	Towards a theory of self-organizing supply chain clusters Published In Systems Research and Behavioral Science
2021	A meta-analytic investigation of lean practices and their impact on organisational performance Published In Total Quality Management and Business Excellence
2021	Apprehending and Embedding Customer Expectations in the Collaborative Development of Performance Indicators Published In Systemic Practice and Action Research
2021	Combining Participative Action Research with an Adapted House of Quality Framework for the Stakeholder Development of Performance Indicators in Local Government Published In Systemic Practice and Action Research
2021	How does performance vary between early and late adopters of Industry 4.0? A qualitative viewpoint Published In International Journal of Quality and Reliability Management
2021	Quality 4.0 and its impact on organizational performance: an integrative viewpoint Published In TQM Journal
2021	¿Measuring up¿: a systematic literature review of performance measurement in Australia and New Zealand local government Published In Qualitative Research in Accounting and Management
2020	A disaster typology towards informing humanitarian relief supply chain design Published In Journal of Humanitarian Logistics and Supply Chain Management
2020	Causal Loop Diagram Aggregation Towards Model Completeness Published In Systemic Practice and Action Research
2020	Conceptualising redundancy and flexibility towards supply chain robustness and resilience Published In Journal of Risk Research
2020	Operationalising and evaluating redundancy and flexibility-based management strategies within a queuing system Published In IFAC-PapersOnLine
2020	Lean Six Sigma and quality frameworks in higher education ¿ a review of literature Published In International Journal of Lean Six Sigma
2019	A disaster typology towards informing humanitarian relief supply chain design Published In Journal of Humanitarian Logistics and Supply Chain Management
2019	Causal Loop Diagram Aggregation Towards Model Completeness Published In Systemic Practice and Action Research
2019	Conceptualising redundancy and flexibility towards supply chain robustness and resilience Published In Journal of Risk Research
2019	Operationalising and evaluating redundancy and flexibility-based management strategies within a queuing system Published In IFAC-PapersOnLine
2018	Conceptualising a Framework for Effective Performance Measurement in Cultural Precinct Development and Operation Published In Australian Journal of Public Administration
2018	Editorial Published In International Journal of Lean Six Sigma
2018	Lean six sigma and the Australian business excellence framework: An exploratory case within local government Published In International Journal of Lean Six Sigma
2015	Maintaining stock and flow: A constructive alignment approach to training system dynamicists Published In System Dynamics Review
2015	Reflections on a bilingual Peer Assisted Learning program Published In International Journal of Educational Management
2015	Systems pluralism in infrastructure decision-making for socially connected greenfield communities Published In Systemic Practice and Action Research
2014	Implementing a Sustainability Balanced Scorecard to contribute to the process of organisational legitimacy assessment Published In Australasian Accounting Business and Finance Journal
2014	Local government service systems improvement: exposing the social networks Published In Journal of Management and Governance
2014	Systems engineering effective supply chain innovations Published In International Journal of Production Research
2013	Faculty and academic staff perceptions, experiences and expectations of the PASS Program: A case study Published In Journal of Peer Learning
2012	Social networks, social learning and service systems improvement Published In The Asia Pacific Journal of Public Administration
2010	The evolution of lean six sigma Published In International Journal of Quality and Reliability Management
2008	Extended scenario role-playing: cumulative learning for supply chain participants Published In Development and Learning in Organizations: an international journal

Book

Year	Title
2021	Continuous Improvement Practice in Local Government Publisher Routledge
2021	Customer Development of Effective Performance Indicators in Local and State Level Public Administration Publisher Emerald Publishing Limited

Chapter

Year	Title
2020	Internet-Based Peer-Assisted Learning: Current Models, Future Applications, and Potential Published In Handbook of Mobile Teaching and Learning Publisher Springer Singapore
2019	Internet-Based Peer-Assisted Learning: Current Models, Future Applications, and Potential Published In Handbook of Mobile Teaching and Learning Publisher Springer Singapore
2018	Internet-Based Peer-Assisted Learning: Current Models, Future Applications, and Potential Published In Handbook of Mobile Teaching and Learning Publisher Springer Berlin Heidelberg
2015	Internet based peer assisted learning: Current models, future applications, and potential Published In Handbook of Mobile Teaching and Learning Publisher Heidelberg, Germany
2015	Internet-Based Peer Assisted Learning: Current Models, Future Applications, and Potential Published In Handbook of Mobile Teaching and Learning Publisher Springer Berlin Heidelberg

Conference Paper

Year	Title
2020	Headquarters-subsidiary relationships: An emerging country’s subsidiary role through technological knowledge generation Published In 33rd Annual Australian & New Zealand Academy of Management Conference: Wicked Solutions to Wicked Problems: The challenges facing management research and practice
2019	Headquarters-subsidiary relationships: An emerging country’s subsidiary role through technological knowledge generation Published In 33rd Annual Australian & New Zealand Academy of Management Conference: Wicked Solutions to Wicked Problems: The challenges facing management research and practice
2016	The iceberg of sustainability Published In 30th ANZAM Conference
2014	A review of metaphor use in sustainability literature Published In Critical Perspectives on Accounting Conference
2014	The wolf totem: using metaphor(s) to map the Chinese banking sector Published In Critical Perspectives on Accounting Conference
2014	Using a bilingual peer assisted learning (B-PAL) model to assist the teaching of Chinese accounting students in Australian higher education Published In Critical Perspectives on Accounting Conference
2013	The evolution of ecological literature, and its influence on the conceptualisation of sustainability Published In Australasian Centre for Social and Environmental Accounting Research Conference
2013	The wolf totem: using metaphor(s) to map the Chinese banking sector Published In Australasian Centre for Social and Environmental Accounting Research Conference
2012	Impacts of mega-events on sustainability reporting practices: the Chinese banking sector Published In Australasian Centre for Social and Environmental Accounting Research Conference
2012	Infrastructure priorities and decision processes for supporting development of sustainable communities in new release areas: a systems thinking approach Published In Refereed Proceedings of the Australian and New Zealand Regional Science Association International (ANZRSAI) Conference
2012	Performance measurement for cultural precinct development: a case for regionalism in local government Published In Refereed Proceedings of the Australian and New Zealand Regional Science Association International (ANZRSAI) Conference
2011	Implementing a sustainability balanced scorecard 'dashboard' approach to assess organisational legitimacy Published In CSEAR 2011: 10th Australasian Conference on Social and Environmental Accounting Research
2008	Simulation down under Published In Winter Simulation Conference
2008	The integration of lean six sigma Published In World Conference on Production and Operations Management

Other Publications

Year	Title
2020	Understanding Decision Making Processes to Meet or Exceed BASIX requirements in Apartment Construction
2019	Understanding Decision Making Processes to Meet or Exceed BASIX requirements in Apartment Construction

Advisees

Graduate Advising Relationship

Degree	Research Title	Advisee
Doctor of Philosophy	Uncovering the Practice of Continuous Improvement in Local Government	Davidson, Janelle
Doctor of Philosophy (Integrated)	Supply chain risk mitigation effectiveness against disruption and disruption propagation	Parkes, Steven
Doctor of Philosophy	Sustainable improvement practice in public sector organisations: How can practicing improvement as a 'knowledgeable doing reform the production of knowledge?	Barnfather, Steven
Doctor of Philosophy (Integrated)	Investigating Industry 4.0 Practices Within 3PL Organisations	Meira Silva Guimaraes, Talita
Master of Philosophy - BAL	Global Food Supply Chain, food fraud prevention and vulnerability risk assessment	Motlagh, Pezhman
Doctor of Philosophy	Managing the Impact of Corporate Knowledge Loss: Examining Knowledge Acquisition & Knowledge Usage as Research Interventions	Patrick, Melinda
Doctor of Philosophy	The influence of national culture on third party logistics outsourcing decision making processes and outcomes in multinational organisations in the Asia-Pacific region.	Krishnan, Stephanie

Reviewer Of

International Journal of Lean Six Sigma (Journal)
International Journal of Quality and Reliability Management (Journal)
Journal of Manufacturing Technology Management. (Journal)
Production Planning and Control (Journal)
Systemic Practice and Action Research (Journal)

Keywords

Supply chain management; continuous improvement; systems thinking

Full Name

Dr. Matthew P. Pepper

Mailing Address

School of Management, Operations and Marketing

Northfields Ave

Wollongong

NSW

2522

Australia

Top Publications

Year	Title
2010	The evolution of lean six sigma Published in International Journal of Quality and Reliability Management
2018	Conceptualising a Framework for Effective Performance Measurement in Cultural Precinct Development and Operation Published in Australian Journal of Public Administration
2015	Maintaining stock and flow: A constructive alignment approach to training system dynamicists Published in System Dynamics Review
2021	¿Measuring up¿: a systematic literature review of performance measurement in Australia and New Zealand local government Published in Qualitative Research in Accounting and Management

Research Areas

Research Overview

Continuous improvement, systems thinking and value creation.

Selected Publications

Journal Article

Year	Title
2022	Digital transformation of health services: a value stream-oriented approach Published In International Journal of Production Research
2022	Disruptions, systems and individual agents¿Exploring the intersections Published In Systems Research and Behavioral Science
2022	Towards a theory of self-organizing supply chain clusters Published In Systems Research and Behavioral Science
2021	A meta-analytic investigation of lean practices and their impact on organisational performance Published In Total Quality Management and Business Excellence
2021	Apprehending and Embedding Customer Expectations in the Collaborative Development of Performance Indicators Published In Systemic Practice and Action Research
2021	Combining Participative Action Research with an Adapted House of Quality Framework for the Stakeholder Development of Performance Indicators in Local Government Published In Systemic Practice and Action Research
2021	How does performance vary between early and late adopters of Industry 4.0? A qualitative viewpoint Published In International Journal of Quality and Reliability Management
2021	Quality 4.0 and its impact on organizational performance: an integrative viewpoint Published In TQM Journal
2021	¿Measuring up¿: a systematic literature review of performance measurement in Australia and New Zealand local government Published In Qualitative Research in Accounting and Management
2020	A disaster typology towards informing humanitarian relief supply chain design Published In Journal of Humanitarian Logistics and Supply Chain Management
2020	Causal Loop Diagram Aggregation Towards Model Completeness Published In Systemic Practice and Action Research
2020	Conceptualising redundancy and flexibility towards supply chain robustness and resilience Published In Journal of Risk Research
2020	Operationalising and evaluating redundancy and flexibility-based management strategies within a queuing system Published In IFAC-PapersOnLine
2020	Lean Six Sigma and quality frameworks in higher education ¿ a review of literature Published In International Journal of Lean Six Sigma
2019	A disaster typology towards informing humanitarian relief supply chain design Published In Journal of Humanitarian Logistics and Supply Chain Management
2019	Causal Loop Diagram Aggregation Towards Model Completeness Published In Systemic Practice and Action Research
2019	Conceptualising redundancy and flexibility towards supply chain robustness and resilience Published In Journal of Risk Research
2019	Operationalising and evaluating redundancy and flexibility-based management strategies within a queuing system Published In IFAC-PapersOnLine
2018	Conceptualising a Framework for Effective Performance Measurement in Cultural Precinct Development and Operation Published In Australian Journal of Public Administration
2018	Editorial Published In International Journal of Lean Six Sigma
2018	Lean six sigma and the Australian business excellence framework: An exploratory case within local government Published In International Journal of Lean Six Sigma
2015	Maintaining stock and flow: A constructive alignment approach to training system dynamicists Published In System Dynamics Review
2015	Reflections on a bilingual Peer Assisted Learning program Published In International Journal of Educational Management
2015	Systems pluralism in infrastructure decision-making for socially connected greenfield communities Published In Systemic Practice and Action Research
2014	Implementing a Sustainability Balanced Scorecard to contribute to the process of organisational legitimacy assessment Published In Australasian Accounting Business and Finance Journal
2014	Local government service systems improvement: exposing the social networks Published In Journal of Management and Governance
2014	Systems engineering effective supply chain innovations Published In International Journal of Production Research
2013	Faculty and academic staff perceptions, experiences and expectations of the PASS Program: A case study Published In Journal of Peer Learning
2012	Social networks, social learning and service systems improvement Published In The Asia Pacific Journal of Public Administration
2010	The evolution of lean six sigma Published In International Journal of Quality and Reliability Management
2008	Extended scenario role-playing: cumulative learning for supply chain participants Published In Development and Learning in Organizations: an international journal

Book

Year	Title
2021	Continuous Improvement Practice in Local Government Publisher Routledge
2021	Customer Development of Effective Performance Indicators in Local and State Level Public Administration Publisher Emerald Publishing Limited

Chapter

Year	Title
2020	Internet-Based Peer-Assisted Learning: Current Models, Future Applications, and Potential Published In Handbook of Mobile Teaching and Learning Publisher Springer Singapore
2019	Internet-Based Peer-Assisted Learning: Current Models, Future Applications, and Potential Published In Handbook of Mobile Teaching and Learning Publisher Springer Singapore
2018	Internet-Based Peer-Assisted Learning: Current Models, Future Applications, and Potential Published In Handbook of Mobile Teaching and Learning Publisher Springer Berlin Heidelberg
2015	Internet based peer assisted learning: Current models, future applications, and potential Published In Handbook of Mobile Teaching and Learning Publisher Heidelberg, Germany
2015	Internet-Based Peer Assisted Learning: Current Models, Future Applications, and Potential Published In Handbook of Mobile Teaching and Learning Publisher Springer Berlin Heidelberg

Conference Paper

Year	Title
2020	Headquarters-subsidiary relationships: An emerging country’s subsidiary role through technological knowledge generation Published In 33rd Annual Australian & New Zealand Academy of Management Conference: Wicked Solutions to Wicked Problems: The challenges facing management research and practice
2019	Headquarters-subsidiary relationships: An emerging country’s subsidiary role through technological knowledge generation Published In 33rd Annual Australian & New Zealand Academy of Management Conference: Wicked Solutions to Wicked Problems: The challenges facing management research and practice
2016	The iceberg of sustainability Published In 30th ANZAM Conference
2014	A review of metaphor use in sustainability literature Published In Critical Perspectives on Accounting Conference
2014	The wolf totem: using metaphor(s) to map the Chinese banking sector Published In Critical Perspectives on Accounting Conference
2014	Using a bilingual peer assisted learning (B-PAL) model to assist the teaching of Chinese accounting students in Australian higher education Published In Critical Perspectives on Accounting Conference
2013	The evolution of ecological literature, and its influence on the conceptualisation of sustainability Published In Australasian Centre for Social and Environmental Accounting Research Conference
2013	The wolf totem: using metaphor(s) to map the Chinese banking sector Published In Australasian Centre for Social and Environmental Accounting Research Conference
2012	Impacts of mega-events on sustainability reporting practices: the Chinese banking sector Published In Australasian Centre for Social and Environmental Accounting Research Conference
2012	Infrastructure priorities and decision processes for supporting development of sustainable communities in new release areas: a systems thinking approach Published In Refereed Proceedings of the Australian and New Zealand Regional Science Association International (ANZRSAI) Conference
2012	Performance measurement for cultural precinct development: a case for regionalism in local government Published In Refereed Proceedings of the Australian and New Zealand Regional Science Association International (ANZRSAI) Conference
2011	Implementing a sustainability balanced scorecard 'dashboard' approach to assess organisational legitimacy Published In CSEAR 2011: 10th Australasian Conference on Social and Environmental Accounting Research
2008	Simulation down under Published In Winter Simulation Conference
2008	The integration of lean six sigma Published In World Conference on Production and Operations Management

Other Publications

Year	Title
2020	Understanding Decision Making Processes to Meet or Exceed BASIX requirements in Apartment Construction
2019	Understanding Decision Making Processes to Meet or Exceed BASIX requirements in Apartment Construction

Advisees

Graduate Advising Relationship

Degree	Research Title	Advisee
Doctor of Philosophy	Uncovering the Practice of Continuous Improvement in Local Government	Davidson, Janelle
Doctor of Philosophy (Integrated)	Supply chain risk mitigation effectiveness against disruption and disruption propagation	Parkes, Steven
Doctor of Philosophy	Sustainable improvement practice in public sector organisations: How can practicing improvement as a 'knowledgeable doing reform the production of knowledge?	Barnfather, Steven
Doctor of Philosophy (Integrated)	Investigating Industry 4.0 Practices Within 3PL Organisations	Meira Silva Guimaraes, Talita
Master of Philosophy - BAL	Global Food Supply Chain, food fraud prevention and vulnerability risk assessment	Motlagh, Pezhman
Doctor of Philosophy	Managing the Impact of Corporate Knowledge Loss: Examining Knowledge Acquisition & Knowledge Usage as Research Interventions	Patrick, Melinda
Doctor of Philosophy	The influence of national culture on third party logistics outsourcing decision making processes and outcomes in multinational organisations in the Asia-Pacific region.	Krishnan, Stephanie

Reviewer Of

International Journal of Lean Six Sigma (Journal)
International Journal of Quality and Reliability Management (Journal)
Journal of Manufacturing Technology Management. (Journal)
Production Planning and Control (Journal)
Systemic Practice and Action Research (Journal)

Keywords

Supply chain management; continuous improvement; systems thinking

Full Name

Dr. Matthew P. Pepper

Mailing Address

School of Management, Operations and Marketing

Northfields Ave

Wollongong

NSW

2522

Australia

Geographic Location

Wollongong, NSW, Australia

Located In Facility

40.249

Orcid Id

http://orcid.org/0000-0001-7756-4566 (confirmed)

Overview

Overview

Top Publications

Research Areas

Research Overview

Publications

Selected Publications

Journal Article

Book

Chapter

Conference Paper

Other Publications

Supervision

Advisees

Graduate Advising Relationship

Service

Reviewer Of

Background

Keywords

Contact

Full Name

Mailing Address

Geographic Location

Located In Facility

Identity

Orcid Id

Overview

Top Publications

Research Areas

Research Overview

Publications

Selected Publications

Journal Article

Book

Chapter

Conference Paper

Other Publications

Supervision

Advisees

Graduate Advising Relationship

Service

Reviewer Of

Background

Keywords

Contact

Full Name

Mailing Address

Geographic Location

Located In Facility

Identity

Orcid Id

Visualisations

Research Areas